RETURNS & CANCELLATIONS
All juice orders are final. FOJ shall provide an exchange on an Order where (without limitation):
A product that has exceeded its “best before” date when received by you;
An incorrect product was sent to you; or
The product is faulty or damaged in some way upon receipt by you.
To receive an exchange you must:
Before midday of the day following the Delivery Date notify us by phone (6153060603) or email (email@example.com) with the problem with the Order, at which time you’ll be given instructions on how to return the items; and
Despatch the items for exchange or return back to FOJ.
FOJ will not accept returns, nor offer an exchange where:
You have chosen incorrectly or mistakenly;
You have changed your mind;
You do not like the taste of the product; or
You have incorrectly treated or stored the product.
FOJ reserves the right to decide whether or not to make an exchange until it has received the returned items.
No cancellations. All orders are final.